ChopChop Cooks Privacy Policy

ChopChop Inc. ("ChopChop," "we," "us," or "our") operates the ChopChop Cooks mobile application, website, and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, share, and protect personal information when you use ChopChop Cooks as a cook or seller ("Cook," "you").

By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, do not use the Service.

1. Information We Collect

Information You Provide Directly

We collect information you provide when you register for or use ChopChop Cooks, including:

• Name, email address, phone number
• Account login credentials
• Profile information such as photos, bio, cuisine type, menus, pricing
• Government-issued identification where required
• Food permits, licenses, or certifications where applicable
• Bank account or payout information for payments
• Messages you send to us or to customers through the app
• Any content you upload, including meal photos and descriptions

Information Collected Automatically

When you use the Service, we automatically collect certain information, including:

• Device information (device type, operating system, app version)
• Log data (IP address, date and time of access, app activity)
• Usage data (features used, pages viewed, actions taken)
• Approximate location (city or region level, derived from IP address)

Payments

Payments are processed by third-party payment processors (such as Stripe). ChopChop does not store full payment card numbers. Payment information is handled according to the payment processor's privacy policy.

Communications

We collect the content of messages exchanged between Cooks and Customers within the Service to support order fulfillment, customer support, safety, and dispute resolution.

2. How We Use Information

We use your information to:

• Create and manage your ChopChop Cooks account
• Enable you to list, sell, and fulfill meal orders
• Process payments and payouts
• Communicate with you about orders, updates, and support requests
• Improve and operate the Service
• Detect fraud, misuse, or safety issues
• Comply with legal and regulatory requirements
• Send service-related messages and optional marketing communications (you may opt out)

We may aggregate or de-identify information and use it for analytics, research, or business purposes.

3. How We Share Information

We may share your information with:

• Customers, as needed to complete orders (for example, name, business name, meal details, pickup or delivery coordination)
• Service providers, such as cloud hosting, analytics, customer support, and payment processors
• Delivery partners, when delivery is facilitated through third parties
• Legal authorities, when required by law or to protect safety, rights, or property
• Affiliates, for internal operations consistent with this Privacy Policy

We do not sell your personal information.

4. Cookies and Analytics

We may use cookies, SDKs, and similar technologies to operate the Service, analyze usage, and improve performance. You can control cookies through your browser or device settings, but some features may not function properly if disabled.

5. Your Choices and Rights

You may:

• Update or correct your account information in the app
• Opt out of marketing communications
• Request access to or deletion of your personal information, subject to legal requirements
• Control app permissions through your device settings

To make a request, contact us at privacy@chopchopinc.com.

6. Data Retention

We retain personal information as long as necessary to operate the Service, meet legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or anonymize it.

7. Children's Privacy

ChopChop Cooks is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the "Last Updated" date and may notify you through the Service. Continued use of the Service means you accept the updated policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

privacy@chopchopeats.org

ChopChop Inc.