ChopChop Drivers Privacy Policy
Last Updated: January 2026
This Privacy Policy describes how ChopChop Inc. ("ChopChop," "we," "us," or "our") collects, uses, and shares information when you use the ChopChop Driver application ("Driver App," "App").
By using the Driver App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you register and use the Driver App, we collect:
- Name, email address, phone number
- Profile photo and identification documents
- Payment and banking information
- Vehicle information (if applicable)
1.2 Location Information
We collect precise location data from your device when the Driver App is in use. This includes:
- Real-time GPS location while you are online and available for deliveries
- Location data during active deliveries to enable navigation and order tracking
- Location history to calculate distances, optimize routes, and verify delivery completion
Location data is essential for the Driver App to function properly. We use this information to:
- Match you with nearby delivery requests
- Provide navigation and routing assistance
- Track delivery progress for customers and restaurants
- Calculate delivery fees and distances
- Verify pickup and drop-off locations
- Improve service quality and safety
You can control location permissions through your device settings. However, disabling location access will prevent you from receiving and completing delivery requests.
1.3 Usage and Device Information
We automatically collect:
- Device type, operating system, and unique device identifiers
- App usage data, including features accessed and time spent
- Log data, crash reports, and performance metrics
- Network and connection information
2. How We Use Your Information
We use the collected information to:
- Provide and operate the Driver App services
- Process and facilitate deliveries
- Calculate and process payments
- Communicate with you about deliveries, account updates, and support
- Improve app functionality, safety, and user experience
- Prevent fraud, abuse, and security incidents
- Comply with legal obligations and enforce our Terms of Service
- Conduct analytics and research to improve our services
3. Information Sharing
We may share your information with:
- Customers and Restaurants: We share your name, photo, and real-time location during active deliveries
- Service Providers: Third-party vendors who help us operate the platform (payment processors, cloud hosting, analytics)
- Legal Authorities: When required by law or to protect rights, safety, and security
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties.
4. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Location data is typically retained for up to 7 years for legal and operational purposes.
5. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information through the App settings
- Request deletion of your account and associated data
- Control location permissions through your device settings
- Opt out of promotional communications
To exercise these rights, contact us at the information provided below or use the in-app settings.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.
7. Children's Privacy
The Driver App is not intended for individuals under 18 years of age. We do not knowingly collect information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or by email. Continued use of the App after changes constitutes acceptance of the updated policy.