ChopChop Eats Privacy Policy

Last Updated: January 2026

Welcome to ChopChop Eats, operated by ChopChop Inc. (“ChopChop,” “we,” “us,” or “our”). ChopChop Eats is a marketplace that allows customers to browse, order, and receive homemade meals prepared by independent cooks (“Cooks”) through our mobile application and related services (collectively, the “Service”).

This Privacy Policy explains how we collect, use, share, and protect your information when you use ChopChop Eats.

By using the Service, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please do not use the Service.

1. Information We Collect

Information You Provide

We collect information you provide directly, including:

• Name, email address, phone number

• Account login credentials

• Delivery address and order details

• Payment information (processed securely by third-party payment providers)

• Messages, reviews, and feedback you submit

• Communications with customer support

Information Collected Automatically

When you use the Service, we may collect:

• Device and browser information

• IP address and approximate location

• App usage data, pages viewed, and interactions

• Log data and diagnostics for performance and security

Information from Third Parties

We may receive information from:

• Payment processors (to complete transactions)

• Delivery partners (to fulfill orders)

• Analytics and marketing providers

• Social media platforms if you choose to connect your account

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Process order payments

• Facilitate delivery of meals

• Communicate with you about orders and support requests

• Improve app performance, features, and user experience

• Prevent fraud and ensure platform safety

• Send service-related and marketing communications (you may opt out of marketing)

3. How We Share Information

We may share information with:

• Cooks to fulfill your meal orders

• Delivery partners to complete deliveries

• Service providers (payment processing, hosting, analytics, customer support)

• Legal authorities when required by law or to protect rights and safety

• Business partners in the event of a merger, acquisition, or asset transfer

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies, SDKs, and similar technologies to:

• Operate and secure the Service

• Analyze usage and performance

• Support marketing and advertising (where permitted)

You can control cookies through your device or browser settings.

5. Your Choices and Rights

You may:

• Update or correct your account information

• Opt out of marketing emails

• Request deletion of your account and personal data (subject to legal requirements)

• Control notification and privacy settings within the app

To make a request, contact us at privacy@chopchopinc.com.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide the Service

• Comply with legal, tax, or regulatory obligations

• Resolve disputes and enforce agreements

7. Children’s Privacy

ChopChop Eats is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided information, please contact us to request deletion.

8. Security

We use commercially reasonable safeguards to protect your information. However, no system is 100 percent secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version in the app or on our website. Continued use of the Service means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@chopchopinc.com

Company: ChopChop Inc.